Cash Drawer Not Opening Automatically
- Cause: The cash drawer may not be properly connected to the receipt printer or POS system.
- Solution: Ensure that the cash drawer is securely connected to the receipt printer via the appropriate interface (e.g., RJ-11 cable). Verify that the receipt printer is properly connected to the POS system and is functioning correctly.
Drawer Opens Unexpectedly or Fails to Lock
- Cause: Mechanical issues or a malfunctioning lock mechanism.
- Solution: Inspect the cash drawer for any visible obstructions or damage.
Additional Tips
- Regularly clean the cash drawer to prevent debris from interfering with its operation.